Shipping policy

Shipping policy

Note: Shipping Times are separate from the time needed to process your order. 

Most orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Rates

We offer Free shipping to all of our customers!

Shipping option	Estimated delivery time	Price
Free Shipping	5 to 11 business days	Free

International Shipping

We offer Free International Shipping for all orders!

Shipping option	Estimated delivery time	Price
Free Shipping	5 to 11 business days	Free

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Sunglasses Haven is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at contact@sunglasseshaven.com with your name and order number, and we will look into it for you.